Communications

McMinn County E-911 Communications receives and dispatches emergency

and non-emergency calls for the citizens of McMinn County and any visitors who

may have need of law enforcement, fire or EMS services.

We are a fully consolidated 911 Center serving all Law Enforcement and Fire

Departments in the county. We also dispatch emergency calls for AMR

ambulance service.

All calls are answered by trained professional  telecommunicators.

There are 14 full-time telecommunicators including 4 Shift Leaders, one training

coordinator, five part-time telecommunicators and one supervisor that answer

 approximately 40,000 emergency and 100,000 non-emergency calls a year.

Mission Statement:

McMinn County E-911 Communications Center is a public

utility that prides itself in its professionalism by providing

quality and equal communication services in any

circumstance to all we encounter.

 Core Values

Accountability:  All employees regardless of title will hold

themselves and each other responsible by taking ownership

of their actions and their decisions.

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Respect:  The people we serve and the people we work with

are a diverse group that deserves to be treated with

compassion and empathy.

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Dedication:  To be highly and ethically committed to our

duties without hesitation, compromise, or exception.

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Honesty: All employees will strive to be genuine, truthful,

sincere and free from deception or fraud.

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Teamwork: A cooperative effort by each employee working

 together to reach a common goal.

                            Communications Staff

Susan Jackson, Supervisor

Julie Hyde, Trainer

SHIFT LEADERS

 Adam Moses                           Melissa Terry

  Dana Mashburn                         Darlene Raymond

TELECOMMUNICATORS

 

Paul Pickel                               Carolyn Carter                                                                                                                         Holly Cass                                   Misty Richesin                                                                                                          Jason Dollaway                               Katreena Jones                                                                    Joey Maus                                     Sara Barnby                                                               Joseph Gray                                     Lacy Farrell                                                        Theresa Stafford                                   Belinda Harris                                                              Charlie Dennis                                  Derek Ingram